FAQ

How I can select correct unit?

It is important to select the proper transport refrigeration unit depend on the size of the truck and your purpose of usage. Please refer the selection guide from the technical information or please contact us by e-mail. We will help you to choose correct unit for your use.

Where do I get after-sales service?

Guchen Thermo transport refrigeration unit dealers have responsibility to provide best service to all our customers. If you have any problems with service, please contact us. We are committed to your satisfaction.

How about spare parts supply and warranty term?

We will offer free wearing parts per to order quantity and provide 12 Months Warranty for your transport refrigeration unit spare parts change.

How do I get Guchen Thermo product information?

The Product information can be found by selecting the Product Information from main menu. Also it is possible to see the specification on E-catalogs include the truck refrigeration units and van refrigeration units information from On-Line brochure or quick menu to your right.

Can I have a price of Guchen Thermo units?

Every Guchen Thermo dealer is empowered to establish his or her own pricing policies. This includes parts as well as transport refrigeration units. Please find your nearest local dealers and they will kindly provide you the best service. If you can’t find any dealers in your country, please send us inquiry by e-mail, phone or fax. Also our inquiry form on the quick menu is provided for your convenience.

How to be a Guchen Thermo distributor?

If we have a transport refrigeration unit dealer or distributor in your area, sorry it is impossible to deal with us directly. If we don't have a representative in your country, it is possible to deal with us as long as your company meet our requirement. Please contact us by inquiry on the quick menu or e-mail to us.

Should I get the service regularly?

Yes, it is very necessary to maintain the transport refrigeration unit regularly for long lasting and safety usage. Engine oil and coolant, belt tension as well as other components should be serviced in certain time.